Sriggle FAQs - Your Questions, Our Answers

1. Can I use the platform through my smartphone or tablet when I’m out of the office?

Yes, you can. Our software allows you to view all the latest information from your phone or other electronic devices.

2. Can your software integrate with my existing systems? Yes, you can integrate your system with our software easily.

Systems interoperability is a key aspect to consider. Easy and timely integration with the PMS (Property Management System), the room booking engine, or any other reservation system you are already using will make the onboarding process much faster and smoother. Lastly, connected systems allow quick transfer of data to and from the two platforms, making the life of your concierge team easier.

3. Are there different levels of access that I can assign to different users?

Yes, “Signature” offers a full range of permission rights options to its users.

4. Does your software offer reporting and analytics?

Yes, the software “Signature” gives you reports that are a crucial part of streamlining all segments of your business and making strategic decisions. In Signature, we have a dedicated reports module, which enables organizations to have readymade reports at their disposal. This way, you can access all the valuable metrics you need without heading over to other websites or applications.

5. What about upselling to customers? Can I offer additional services through your software to increase the overall booking value?

Yes, you can. Upselling and cross-selling are two invaluable secondary revenue channels, which are often neglected. A top-notch booking engine allows your business to offer additional services or upgrades to customers who have already made a booking. This way, you can enjoy an increase in revenue while your customers enjoy a more wholesome experience. It’s a win-win situation!

6. Is your software GDPR compliant?

Yes, With Sriggle, your software 100% GDPR compliant covered.

7. How much and what kind of customer support do you offer?

You can connect on our customer support 24 X 7 helpdesk number for all mission-critical tickets where immediate help is required.

8. What platforms do you work on?

For web and integrated development, we work primarily in .NET and MSSQL. For mobile app development, we provide native iOS and Android development in Objective-C /Swift and Java.

9. Do you offer a White Label Solution?

Yes, we offer a versatile white-label B2B solution seamlessly integrated into our platform

10. Are there any minimum requirements to adopt your solution?

To implement our solution, we require a minimum of 10 users.

11. Do you charge on a monthly or annual basis, and what is your payment model?

Our company operates on a SaaS model, and we sell software licenses through annual subscription plans.

12. Do you provide an ERP solution?

Absolutely, we offer an ERP system called "Signature" with comprehensive back-office management features, including integrated Finance and CRM modules.

13. Are there any setup, maintenance, or support charges?

There are no additional charges beyond the annual recurring license fee for the software.

14. Is there an Information Security program in place?

Yes, our Information Security program adheres to ISO27001 standards.

15. Do you offer additional services, such as B2C development and API integration with various providers?

Indeed, alongside our core product, we provide value-added services like B2C development and seamless integration with over 60 providers.

16. Do you provide training for your system after it goes live?

Certainly, we offer both online and offline training tailored to meet our clients' specific needs.

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