Booking Management Feature for Travel Company in UAE

Private Booking (FIT)

Sriggle booking management feature for B2B facilitates create tailor-made private bookings for individual or small group (FIT) efficiently. The feature allows travel companies to design customized travel arrangements (itineraries) with personalized travel experiences for FIT customers in terms of accommodation, transport and other services.

Group Booking

Sriggle booking management feature for B2B facilitates create tailor-made bookings / reservations for groups (GIT) efficiently. It allows travel companies to design customized itineraries and facilitate handling logistics for group travel tours. It could include adventure tour, MICE (meetings incentive conferences events) and other types of group travel. With group booking functionality within the booking engine software, the travel companies can make bulk bookings, assign group leaders, designate group leaders, naming list, rooming list, plan activities for the group.

Multiple Supplier Communication Medium

The advent of cloud-based technology solution tools have paved the way for multiple channels of communication for travel company. From a traditional phone call, telex and fax-based communication used by the travel companies in yester years the travel industry has undergone a drastic change in the way the communication happens today. Communication channels - through email messaging and chat have become the default norm for communicating. API based supplier integrated communication tools and embedded use of hyperlinks in the application have emerged as technology tools are now becoming the communicating norms of communication with suppliers - hotels, airlines, logistics companies and travel booking agents.
Keeping pace with the changing technology, Signature by Sriggle booking management feature for travel company facilitates instant response using effective communication tools mentioned above in real time.

Supplier Confirmation - Through Hyperlink

Signature by Sriggle booking management feature facilitates embedded hyperlinks within the software to streamline supplier communication and facilitate instant confirmation. A hyperlink is sent along with the booking information to the supplier. The supplier clicks on the hyperlink and provided the necessary information and comments and the information is instantly updated in the application which can be viewed anytime. This robust communication process ensures accuracy and saves time and efforts.

Supplier Confirmation - Email

Signature by Sriggle booking management feature for Travel Company facilitates confirmation of services from the supplier via email / e-mail with hyperlinks. Once the booking is complete an automated confirmation email is generated along with the hyperlink if any and sent to suppliers. This email includes all detail of the services –booking information along with date of service. On receipt of the email the supplier reviews the booking / reservation detail and confirms them directly. This not only make the confirmation process reliable and efficient, it leaves no scope for any errors.

Status Management

The status management feature of Sriggle travel booking management provides booking status updates in real time. It enables travel companies and customers to keep a track of the bookings. The booking status includes on request, confirmed, cancelled, on hold, failed, cancellation requested manually added, visa applied, visa waiting for approval, visa approved and uploaded, XO printed etc. It becomes easy to track the progress and based on the status informed decisions can be taken if required. This also facilitates task prioritization and ensure effective work flow.

Pax Management

Pax management feature of Sriggle travel booking management facilitates travel companies with an efficient tool to manage pax wise detail including passenger type ( Adult, Child , Infant ) l Name of the pax (First name, middle name , surname), passenger category ( Male / Female ), Contact number, Alternate number if any, age , date of birth , passport detail ( issue date , valid till date. Country of issue), Nationality, food preference, PAN, any medical history and any important information – request for wheel chair, attendant etc. and special requests. The pax detail are captured in a template approved by the supplier and uploaded. This facilitates group check in at hotels, cottages for accommodation, flight and train reservation, and other service related coordination.

Rooming List

Sriggle Booking management feature for travel company facilitates allocation of rooms within the group as per approved template. It captures name. occupancy (single occupancy, double occupancy, triple sharing for the customer. This facilitates quick check-in and saves time and enhances customer satisfaction.

Booking Management

Key features of Signature by Sriggle booking management