If you're looking for an online solution for your travel business, you typically have three options:
You can only do the first option if you have an in-house engineering team. Even then, it can be a difficult project depending on the type of application/solution you are looking to develop. Your in-house team may lack the skills and expertise to plan and build a solution that is comparable to what is available from specialist vendors in quality and functionality. If you hire outside consultants to help your team, it will cost you a lot of money. So unless you are a very large organization, this option is not really viable.
The second option, although it is more feasible, also comes with its own challenges. For example, a generalist IT Company that caters to all areas under the sun with no in-depth knowledge and expertise in any field including tourism. This is fine if you have basic requirements, such as a white-label website/mobile app.
However, if you want something more sophisticated, such as an end-to-end travel e-commerce solution with multi-vendor integration, business rule management, contract inventory management, contracts, overseas distribution, and channel management, and more, you're better off partnering with a trusted travel technology company with a track record of providing these types of solutions to a wide range of travel agencies.
Let's take a look at some of the top benefits of working with a travel tech company:
Another advantage of working with a travel technology company is that they have ready-to-use solutions for different business areas including:
Their solutions have been refined over the years based on regular market research and input from a wide range of industrial customers.
So whatever your needs are, chances are they'll have a solution. Not to mention the flexibility you'll get in terms of pricing, hosting/deployment model - SaaS (plug and play), On-Premise, or Hybrid, you can choose the right model for your business. IT companies are generally less likely to have a solution ready and will often develop a solution for you from scratch, a process that can take anywhere from a few weeks to several months depending on the scope.
You also need to spend more time explaining to them what you need, as their staff will not have the same industry and product knowledge as employees of a travel technology company.
Having access to off-the-shelf solutions means faster time to market and the ability to integrate technology into your daily workflow faster to respond to market needs.
Travel technology companies have products suitable for all types of businesses, including but not limited to:
Each type of business has specific challenges and requires a solution tailored to its specific needs. So, depending on the nature of your business, a travel technology company can provide you with a solution that meets your needs. They can also make customizations for you according to the service agreement you have with them.
In the travel technology market, there are solution providers that provide solutions for different types of travel businesses (mentioned above) under one roof, but there are also centralized providers into a specific travel technology segment, such as leisure travel agencies, DMC, or TMC. You can compare different providers, their services, and their experience to decide which one is best for you.
If you work with GDS or other third-party vendors and want to integrate them into your website to sell inventory directly, a travel tech company is the best choice for you. They have close relationships with XML API vendors, having worked with them on behalf of their clients for many years. They know the right people in these organizations and can help you get things done faster. They also have a deep understanding of the processes involved in contracting, development, and certification. With this knowledge, they can assist with technical challenges that may arise before or after integration. Without a travel technology company, this can become quite difficult for customers.
Another important thing to note here is the extensive supplier referral experience that travels tech companies have had that allows them to recommend the right vendors in each region to gain inventory. Best possible report to their B2C and B2B customers. Additionally, they have connections ready for all major XML providers and can integrate their APIs into your site within days.
As you can see, there are several advantages to partnering with a travel technology company when looking to move your business online. But how do you decide which company to choose?
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Sriggle is one of the world's leading travel technology companies, with over 7 years of experience and over 200 travel and hospitality clients. We offer a variety of online travel solutions to help you build an online presence and manage different aspects of your business on one platform. Click here to learn more.